What resources does the University Health Center offer?
The University Health Center is the first stop for students who are sick or injured,
need well woman care, or need clinical prevention services such as immunizations or
medications. It's staffed by physicians, nurse practitioners, nurses, pharmacy and
lab technicians, and friendly office personnel.
Wellness Support and Community Engagement is also housed in the University Health
Center. Through a wide variety of support programs and services focused on education,
engagement, and prevention, staff help students stay safe, healthy, and connected
to community resources.
The University Health Center is located near the student union at, 600 S College Street,
Warrensburg, MO 64093. You may contact the Health Center at 660-543-4770 or at email@example.com.
What steps are being taken to create a safe classroom space? Will there be any academic
- Classroom capacity continues to be evaluated, with seating and tables arranged for
- In laboratory classes, we are creating rotation schedules between classroom and laboratory
times to allow for fewer students in the classroom at a time.
- Course schedules have been and continue to be re-designed to account for CDC guidelines
and generally accepted best practices. Students are encouraged to work within the
attendance and seating guidelines set forth by their instructors. Where appropriate,
in-person class offerings will be supplemented with use of technology and employ hybrid
delivery models to reduce classroom-specific density.
- Course offerings are being spread throughout the day to reduce density. We are placing
as many previously designated in-person classes as possible in larger capacity classrooms
and/or limiting class enrollment capacity to facilitate social distancing.
- If your health permits, refrain from eating and drinking in class.
- If arriving early for class, and when departing, avoid gathering in hallways. Instead,
wait outside of buildings or in areas where social distancing is practicable.
- Students also are advised to practice handwashing between classes, and remember to
clean and store their cell phones when not in use.
If I do not feel safe to return to campus for in-person classes, are online options
available? Who should I contact?
Please speak with your academic advisor regarding options for your specific program
How is the University accommodating students who are high risk, who have been instructed
by a medical professional to stay home unless absolutely necessary?
Students may contact the Office of Accessibility Services (OAS) for long-term accommodations.
OAS can help facilitate appropriate accommodations based on the needs of the student.
Documentation will be required. OAS may be contacted at 660-543-4421 or at firstname.lastname@example.org.
If I feel sick or experience COVID-19 symptoms, what should I do?
Please follow CDC guidelines. Stay home and contact your healthcare provider or the
University Health Center. Your care provider will advise on the appropriate next steps.
If you are tested for COVID-19 and receive a positive result, please contact Student
Experience & Engagement at 660-543-4114, where assistance can be provided for absences
and other referrals/notifications as needed.
How should I notify my instructors about being absent due to illness, quarantine or
self-isolation? What documentation do I have to provide?
It is imperative that you communicate with your instructor as quickly and early as
possible to notify your professor of your absence. Individual student accommodations
will be facilitated by Student Experience and Engagement (short-term absences) at
660-543-4114 and Office of Accessibility Services (ongoing accommodations) at 660-543-4421.
Documentation may be requested - any necessary documentation will be requested by
Student Experience and Engagement or the Office of Accessibility Services.
What if I need to withdraw from classes, drop a class or get an incomplete grade?
What if I miss the drop deadline?
Are there resources for international students?
- International students and those looking for resources or information for international
students are asked to visit the following UCM webpage for information related to maintaining
valid visa status during the recent COVID-19 changes: COVID-19 Resources for International Students.
- F1 students should be in contact with their international student advisor (DSO) for
guidance pertaining to their individual needs/questions: email@example.com,
- Sponsored and exchange student organizations have been in contact with GISS and have
provided guidance. This information has been disseminated to students, and GISS staff
are working to accommodate student needs.
- GISS is closely monitoring the location of our currently enrolled students and those
on OPT outside of the local area.
- International students who need assistance with insurance questions are being referred
to the Health Center and to the insurance provider based on their question.
- International students living on campus are in close contact with GISS and the Housing
Office for guidance.
- NAFSA: Coronavirus Critical Resources
- For specific questions and individual circumstances, including future enrollment and
visa statuses, please contact GISS at firstname.lastname@example.org or at 660-543-4621.
I am an international student coming to UCM for the fall semester. Do I need to quarantine?
In accordance with federal requirements, all international students will be required
to quarantine for 14 days if they are coming from a location outside the United States.
Any international students who have been in the United States for more than 14 days
will not be required to quarantine. International students will receive direct communication
about this process.
How is the University addressing student concerns of feeling isolated?
The University will host activities and events in which students are encouraged to
attend. The University encourages interactions outside of a residence hall room to
engage in the college experience.
Does UCM offer health insurance?
UCM offers affordable health care insurance for students and their eligible dependents
through UnitedHealthCare Student Resources. Visit the University Health Center page
for more information, or to learn more about coverage and rates or to enroll in the
insurance, login to MyCentral, select "Student" on the left side of the page, then
"Health Services" and look for the "Health Insurance" section. Links in that section
will redirect you to the UCM-specific UnitedHealthCare Student Resources plan.
Note: You must be enrolled in at least 6 credit hours currently or in the fall to
enroll in the health insurance.
International students are required to have the student health insurance unless a
waiver is approved. More details about requesting a waiver are available through MyCentral.
If you have more specific questions about the insurance plan, contact UnitedHealthCare
Customer Service at 1-877-944-6767 or email@example.com.
What Human Resources guidance do you have for employees regarding isolation and leave?
The Office of Human Resources suggests that employees follow CDC guidelines regarding
isolation and self-care. If an employee needs to be quarantined or isolated, FMLA,
leaves of absence, or reasonable accommodations may apply. Please contact Ranea Taylor
for assistance with available options under COVID-19 at 660-543-4255.
What is the proper protocol for staff members who have been exposed to someone who
has tested positive for COVID-19 and, prior to learning this information, has been
at work and interacting with others? Should that person contact HR and immediately
If an employee is at work and finds that they were exposed, they should follow CDC
Guidelines. They should contact their care provider, urgent care or the emergency
room, and ensure that they are having their needs addressed as it pertains to their
individual medical history. Their provider will recommend testing, and/or quarantine
as appropriate. If they are advised to quarantine, they should immediately request
documentation from their physician and contact HR for further assistance.
When an individual tests positive for COVID-19, the state and local health department
will work together to ensure the individual who is positive gets the care they need
and their contact with others is limited (i.e. isolation at home if well, hospitalized
if sick), AND the health department will work with that individual to determine anyone
with whom they have been in close contact. The health department will reach out to
those contacts to inform them how to stay at home and monitor their symptoms. In other
words, if a person is positive for COVID-19, local health officials will know about
it and work to protect the person and the greater community.
Should an employee notify co-workers they've been in close contact with or should
HR provide guidance to the co-workers?
An employee should not notify co-workers unless they are tested and receive a positive
result. An employee should follow the advice of the County Health Department and their
How does HIPPA apply for this situation?
The University follows HIPPA guidelines as it relates to the records and distribution
of information. For that reason, it is critical that the Office of Human Resources
be the only office to collect medical documentation on employees. Those records, when
obtained for federally regulated processes, such as FMLA, are maintained in a confidential
manner and not shared with anyone outside of the HR team dealing with the issue at
If this outbreak worsens in the fall, will the university close again?
The coronavirus (COVID-19) outbreak is an evolving situation that is continually being
monitored by the university. As the safety and well-being of all university members
and campus visitors is a priority, institutional leadership will make any adjustments
that it believes are necessary to meet this goal. It is always good to be personally
prepared for a quick changing environment, which may mean switching from in-person
operations to remote operations without much advanced notice, if the University deems
I am a UCM employee and I do not feel comfortable being at work. What do I do?
Please contact your direct supervisor regarding any of your concerns. Work assignments
will be decided on a case-by-case basis with your supervisor and Human Resources.
What training or guidance is appropriate to assist supervisors in documenting, reporting
and shift scheduling during high absenteeism?
Consult with your individual supervisor in your area. As always, the UCM policy library
and Human Resources are available for assistance. Every situation is going to be unique.
Are there any tools / supplies / support systems offered to employees to assist with
Information from BlueKC is available online, as well as the EAP. Helpful resources
and UCM employee benefit and log-in information for BlueKC and EAP is accessible here,
https://www.ucmo.edu/offices/human-resources/benefits-information/. You may also access BlueKC directly for resources at bluekc.com
Please contact Human Resources at 660-543-4255 or in Administration 101 for assistance
with employee support.
What is considered University-sponsored travel?
If an employee has a household or family member who is at high risk or immunocompromised,
can that employee alter their work on campus or work from home?
Please contact your Human Resources Generalist to discuss options and individualized
accommodations that may be available.
Do I need an accommodation from HR if I want to move all my courses online?
No, not in general. Teaching assignments, including course types, are a matter determined
by the School Chair. If you would like to request a health or disability related leave
or accommodation, you should contact HR and not your Chair.
Can I just decide to move all my classes online if that is my preference?
No. You should speak with your chairperson and base your decision whether to request
to move your course(s) online based on the learning outcomes and course delivery needs
of the class, content, and delivery options, and other pedagogical considerations
in the best interests of the students, rather than what you prefer. Converting a class format has implications regarding accreditation guidelines, financial
aid, Board of Governors’ policy on differentiated tuition, etc. Neither your School Chair nor the Dean will consider or ask you to provide documentation
of a personal or medical need to move a course online. All decisions will be made
consistent with the University’s intention to provide face to face classes in the
fall, but with the recognition that many courses are capable of being effectively
taught online where there is sufficient student interest in enrolling in online courses.
Will social distancing rules be followed in classrooms?
That is our intention. Wherever possible, yes, the physical space in our classrooms has been laid out to enable faculty and students
to observe social distancing guidelines. If you have questions or concerns, speak directly to your School Chair. Note that
in some cases, such as Dance courses for example, social distancing may not be possible.
Am I, as a faculty member, responsible for determining how many students can attend
my in-person class meetings?
No, your School Chairs, in consultation with the Dean, have marked out and arranged
classroom furniture to conform to social distancing guidelines. In most cases, the maximum number of seats in a classroom prepared for social distancing
is about a third of its normal maximum occupancy.
What am I supposed to do if I have 35 students in my class, but social distancing
guidelines suggest only a dozen seats should be occupied?
We have relocated numerous courses to larger spaces that can meet with all enrolled
students in attendance. In many cases however, 100% concurrent attendance will not allow for social distancing,
and therefore changes to course delivery methods and attendance expectations will
have to be considered based on our goal to allow social distancing wherever practicable.
Chairpersons have already contacted faculty who will need to alter course delivery
to accommodate social distancing in their classrooms. See each College’s designated instructional resources and the Center for Teaching
Should I reach out to my OP or School Chair to have my classes moved to larger rooms?
School Chairs have already made room assignment changes where possible and have contacted
faculty who have face-to-face courses that cannot accommodate full concurrent attendance.
And are we to revise our course formats to accommodate the University’s efforts to
encourage social distancing?
The role of technology in the delivery of our fall classes will increase in importance.
We encourage you to expand your use of technology and hybrid content delivery models
to supplement in-person class offerings, even if your classroom supports full concurrent
attendance. Should a student report that they are sick or in quarantine, it will be
important to provide virtual support. There are a number of different models for enhancing the delivery of course content
through the use of technology (flipped classes, hyflex, synchronous, asynchronous),
Your chairs can provide you suggested templates for communicating such course modifications
to your students, if you wish to use them. These models increase our ability to socially distance our classrooms, maximize
efficient use of class time, and improve learning outcomes. The Colleges and the Center
for Teaching and Learning provide professional development opportunities and support
for faculty who want to engage with these approaches.
Is it important that I take attendance in my face-to-face class meetings?
Not for COVID-related reasons. You may take attendance as you normally would, but
please don’t give points or require attendance, as we want to encourage students to
stay home if they are sick or have been exposed to someone who was diagnosed with
COVID. Please do not ask your students for a doctor’s note in these cases.
What plans are there to sanitize classrooms, labs, offices, and other public areas?
FPO has implemented a detailed set of protocols for sanitizing areas during the summer
return to campus of staff and administrative personnel. The university will supply cleaning materials for classrooms and face shields for
all faculty, though you are not required to use them. The university will not supply
What plans are being made for the spring semester?
We are investigating options to spread course offerings throughout the day to reduce
density in our buildings. We will also examine room size and utilize larger classrooms
as much as possible, as we are doing for the fall semester.
What guidelines are suggested for other events?
Events should be capacity controlled and encourage the practice of social distancing.
Ticketed and invite only/RSVP events are recommended.
Where do we draw the line between F2F and online courses?
If a course moves entirely to asynchronous, Blackboard-driven and/or synchronously
via Zoom delivery, then it is an online course.
What if an instructor holds class as normal, but only via Zoom, with no students physically
in the room, or with the instructor not physically present?
This would count as an online course. In general, synchronous virtual delivery of
lectures is not appropriate except in certain special cases as approved by the Chair
(e.g., individual Music lessons where the student and instructor mutually establish
its feasibility). Many students do not have sufficient bandwidth or home environments
that enable a satisfactory educational experience in a synchronous session.
Am I allowed to require that students wear face masks in my class?
Yes. As required by UCM policy, a face coverings consistent with CDC guidelines that
covers your nose and mouth must be worn in the classroom. Only students with a documented
exemption provided by UCM’s Office of Accessibility Services are excused from this
requirement. This policy should be included in your syllabi and applies to faculty
and staff as well. Please note that employees seeking an exemption should contact
Human Resources rather than the Office of Accessibility Services. Your chairperson
can provide you with guidance regarding the recommended implementation of this policy.
Could I offer students clean and laundered cloth masks at the doorway to class, if
they don't have a mask or forgot theirs?
No. If a student without an OAS exemption comes to class without a mask, please ask them
not to attend that day. Please consult your chairperson for advice regarding the implementation
of the recommended “Remind, Request, Refer” procedure.
What do I do about office hours?
UCM policy regarding minimum office hours remain in effect, but given the space limitations
of most faculty offices, virtual office hours via Zoom, Google Meet, etc. will be
appropriate in most cases. Even if you have sufficient office space for in-person
office hours, please make every effort to accommodate student requests for virtual
Some other institutions are altering their fall schedules in a purported effort to
reduce the risk that students will contract COVID during the Thanksgiving break and
bring the virus back to campus. Is this option being considered at UCM?
The University is continually monitoring guidance and governmental directives and
plans may change accordingly. Currently, there is no plan to change the August 17
start date for the fall 2020 semester or to alter the Thanksgiving break period.
Will I be notified if a student in one of my classes test positive for COVID-19?
Yes. Please see the COVID-19 FAQ page for more details.
If I have been asked to self-quarantine, how should I handle canceling classes?
If you are asymptomatic you would continue teaching virtually and contact your school
chair to notify them of the situation. If you are symptomatic you should immediately
contact your school chair for guidance.
What responsibility do I have to ensure my classroom/office is cleaned regularly?
- Custodial staff will need our help, they can’t possibly keep up with all the increased
cleaning required during an infectious disease outbreak. It would be a good idea to
clean frequent touch surfaces every few hours or after every class. Frequent touch
surfaces are desktops, arm rests, doorknobs, light switches, shared keyboards. Cleaning
supplies will be provided by the university. Custodial staff will be responsible for
drinking fountains, bannisters and bathrooms. Also, think of personal items like phones,
computers and purses.
- Western Missouri Medical Center is promoting a “Team Up To Clean Up” challenge to
encourage everybody to take responsibility for keeping their workspace clean and prevent
the spread of disease.
- Please refrain from bringing in outside cleaning supplies and chemicals. Some university
faculty, staff, and students may have chemical and scent allergies. So that we can
ensure everyone has a safe work environment, UCM uses approved chemicals that have
low volatile organic compounds and chemical interactions.
Housing and Dining
What is the move in process for fall?
First-year students who sign-up for UCM Kickoff will move-in Thursday, August 13,
between 8 am - 4 pm. All other first-year students and upperclass students move into
residence halls on Sunday, August 16, from 8 am – 4 pm.
As we are diligent in our response to COVID-19, all students will be required to sign
up for a move-in time, to help create a safe environment. University Housing will
further communicate with residence hall students through UCM email in mid-July for
sign-up instructions, and information will be posted at https://www.ucmo.edu/future-students/university-housing-and-dining-services/.
Students in University apartments will receive additional information regarding move-in,
which will begin Friday, August 14th.
- To reduce density and provide for physical distancing, there is a limit of two family
members/friends to help the student move in.
- Students will need to enter the building alone to pick up keys and paperwork.
- Students should plan to complete the move-in process within two hours.
- Once all possessions have been moved inside the room, guests and students should remain
inside the room with the door closed until ready to depart.
If you have specific questions regarding move-in, please contact University Housing
at 660-543-4515 or at firstname.lastname@example.org.
What is Housing doing to prepare for the upcoming school year?
- Freshmen and sophomores who live within 65 miles of campus (previously 50 miles) can
apply for an exemption from living in campus residence halls provided they will live
with a parent or grandparent.
- All residence hall rooms will be single occupancy only. Residents will have the option
to request a specific suitemate, if mutually agreeable (suites are two rooms joined
by a common bathroom). Although each room will be single occupancy, residents will
be charged the lower double occupancy rate.
How is the University enforcing physical distancing, especially in the residence halls/rooms?
Are students allowed to spend time in groups?
Students, faculty, staff and visitors are encouraged to engage in physical distancing
practices recommended by the CDC. University staff will not “police” or prohibit private
gatherings for distancing measures in residence halls. It is up to each one of us
to take responsibility for our own health and well-being, including being mindful
of the health and well-being of others. The University encourages all persons to follow
recommendations by the CDC.
What are steps that will be taken in the dining centers to create a safe environment?
There are many steps the University and Sodexo will be taking to ensure a safe dining
experience. These include:
- Sodexo, our food services provider, has company-wide protocols for food preparation
- Dining areas will be set up to provide for social distancing.
- Carry-out service will be available.
- Self-serve options will be limited, if available.
- Enhanced cleaning in dining facilities will be performed.
What if my roommate or suitemate gets sick?
Your roommate or suitemate should call the health center at 660-543-4770 and arrange
to be evaluated. If it is determined that they are at high risk for COVID-19, arrangements
will be made to evaluate and test the individual. If you and your roommate have been
living together, you will be placed in quarantine and you will also need to be evaluated
by the health center.
What directions should students be given about cleaning?
Disinfect touch points such as door knobs, light switches, desk tops, table tops,
hard surface furniture, keyboards, phones, remote controls, faucets, toilet seats,
etc. with common household disinfectants. Wash hands often.
What cleaning is Facilities, Planning and Operations doing and what do others need
- Facilities, Planning and Operations is sanitizing touch points of all public areas
daily such as: doors, door knobs, handles, panic bars, glass doors, vending machines,
light switches, electrical outlet covers, furniture, tables, chairs, elevator doors
and buttons, elevator walls, floors, water fountains, kitchens, public bathrooms,
laundry rooms, stairways, and handrails.
- It would be beneficial if others would assist with monitoring public spaces, clean
behind use in kitchens, laundry rooms and public spaces in between daily custodial
- It is the responsibility of the student to clean their residence hall room and bathroom.
Will the same housing standards apply to Greek Life housing, for occupancy and cleaning?
University administrators are working with Greek Life staff. All sorority chapters
are housed on campus, where the same University Housing standards apply. For fraternity
chapters on campus, the same standards apply as any other residence hall. The University
does not exercise control over how off campus fraternity housing is set up or cleaned.
Since there is limited authority over these housing units for set up and cleaning,
it will be the responsibility of the house members to maintain a safe environment.
Travel and Study Abroad
If I am a faculty or staff member, are there any restrictions on work-related travel?
All travel should be considered carefully. While travel may be limited due to funding,
there is no ban on domestic travel as it may be essential in some positions to conduct
university business. International travel is suspended for the fall semester. Under
current guidance, anyone who engages in international travel on their own will be
required to quarantine for 14 days after their arrival.
Who should I contact with questions about university employee travel?
Contact Becky Landkamer by telephone at (660) 543-4540 or 4797, or by e-mail at email@example.com.
For all grant funded travel, please contact your Program Administrator at the Office
of Sponsored Programs & Research Integrity or directly call (660) 543-4264 or email
What can I do about travel-related expenses incurred for a conference or other event
that has been cancelled?
You should cancel all reservations and request refunds for all expenses paid that
will no longer be utilized. Contact conference/event organizers for registration and
deposit refunds. Contact hotels for deposit refunds. Contact the airline for airfare
credit or refund.
If I made my purchase on the university credit card and will not get a refund from
the vendor, do I need to reimburse the university for the cost of the air travel or
other travel expenses?
- No, you will not need to reimburse the university for these expenses. An attempt should
be made by the traveler to request refund, transfer tickets, or otherwise minimize
financial impact. All remaining expenses should be submitted using standard travel
processes. If you receive a future benefit (voucher, registration for next year),
please provide Accounts Payable with all documentation as that benefit is subject
to special accounting procedures.
- If paid for by a grant, and you cannot receive a refund, or a credit for the travel
is related to the project scope of work, contact your Program Administrator in the
Office of Sponsored Programs and Research Integrity. They will work with you to make
necessary revisions with the funder and move any unallowable expenditures from the
What should be done with a refund for cancelled travel plans?
- If the expense was paid for by the university or reimbursed to you by the university,
then the funds should be deposited back to the university to the FOAPAL where the
expense was charged. If the money was deposited into your account or is in the form
of a check with your name, you will need to write a check payable to “University of
Central Missouri” and give it to your department budget manager for deposit to the
- If paid for on a grant, the credit will be made to the charged grant FOAP.
What are the university guidelines for documenting COVID-19 budget expenditures?
- Org code 600240 – Emergency Operations, has been established to track expenses related
to COVID-19 and any future EOC expenses.
- All expenses related to COVID-19 must use this Org as part of their FOAPAL when coding
requisitions in Jaggaer and on Payment Requests.
- Requisitions and payment requests must include all documentation related to the expense
and clearly indicate that it is related to COVID-19.
- If your Org has been charged directly for a COVID-19 expense, prepare an IDT to move
the expense to Org 600240, with all documentation to support the reclassification
of the expense.
- If you have non-refundable travel expenses for cancellations due to COVID-19, use
an IDT to transfer those costs to Org 600240.
- Please attach all cancellation documentation in ChromeRiver and with the IDT.
- Document, Document, Document is the name of the game. More is better than not enough
in reporting COVID-19 expenses.
- For additional questions, contact Lisa Miller at 660-543-4406, or firstname.lastname@example.org or email@example.com.
Are students allowed to study abroad in Fall 2020 or Spring 2021?
Fall 2020 Study Abroad:
Since the CDC maintains a global Level 3 advisory (Avoid non-essential travel) and
the State Department maintains a global Level 4 advisory (Do not travel), UCM students
are not approved to study abroad for the Fall 2020 Semester.
Spring 2020 Study Abroad:
UCM Study Abroad anticipates a return to normal travel at some point in the future,
therefore Spring 2020 applications are being accepted at https://ucmo.studioabroad.com/
- Our office will continue to monitor travel advisories and work with each of our partners
to determine when and if students will be able to travel and study abroad.
- We will also be exploring virtual options for students who wish to gain international
and intercultural experiences without the risk and uncertainty of travel.
- We hope travel bans and restrictions will be eased in the future, and we will monitor
the CDC and State Department travel advisories closely before approving students to
You may also contact firstname.lastname@example.org or view ucmo.edu/studyabroad to set up an advising appointment to address your questions and discuss options.
I am a domestic student and I have recently traveled abroad. Are there any requirements
when I return to UCM?
Per federal requirements, all students who have traveled internationally prior to
the start of the academic year will be required to quarantine for 14 days before returning
to fall classes on campus. Students who have been in the United States for more than
14 days prior to the start of classes will not be required to quarantine.
Students who are required to quarantine due to recent travel and will miss classes,
are asked to contact Student Experience & Engagement as soon as possible at 660-543-4114.
Information regarding international travel and CDC requirements and recommendations
can be found here, https://travel.state.gov/content/travel/en/international-travel.html. UCM is following all CDC requirements and recommendations to help keep our campus
The University will continue to communicate updates through the UCM News Bureau, as
well as our website, social media, your UCM email account, and traditional media.